How do I send in my racquet for restringing?
There are two ways in which
you can order a restring on your racquet. You
wonít need to contact us for a Return Authorization #, you can do either of
the 2 options.
After selecting one of these options, include a copy of the order or the note inside the box with your returned racquet. Ship your racquet to:
35 Fuller Rd
Albany, NY 12205
I order additional merchandise with a restring?
You may also order additional merchandise to be shipped along with your restring
order. Racquetworld will wait
for the mail-in restring and ship the requested additional merchandise in one
shipment when the restring is completed. If
you want any items shipped earlier, please supply the order number by email to firstname.lastname@example.org
to make that request.
you are mailing your restring in with a note enclosed, you may also list any
additional merchandise that you may need shipped with the racquet.
We will include them in the shipment for you.
does it take to get my racquet back?
Our policy is to get our racquets back out the door within 24 hours if
possible when we receive it from the customer.
we do not supply boxes or prepaid shipping labels to send in your racquet for
Shipping costs to ship the racquet to us and the restrung racquet back to
you is at the customerís expense. Most
of the racquets ship back out FedEx Ground or Priority mail to PO Boxes, APO, FPO,
AK and HI. You can specify if you
would like upgraded shipping to Next Day or 2nd Day.