Welcome To Racquetworld.Com's Demo Program.
We have the largest racquetball DEMO exchange in the country. And here's how
it all works....The total charge for the whole program is $25. Your hard
earned money gets you the following:
- 2 DEMO Racquets of your choice
(for up to 7 days)
- 2nd Day UPS shipping to you
- UPS return prepaid
shipping tag
- $10 Credit toward the purchase of
a racquet (within 30 days from return date)
When checking out after making your online demo purchase, make sure you
choose the demo shipping method instead of standard ups ground. (if you purchase other products along with the demo program the DEMO shipping option will only appear if the added weight is under 2 lbs. If other items are in your cart that weigh more than 2 lbs there will be shipping costs associated with the additional items but will exclude the weight of the demo racquets)
In the past, the charge was $18 but you were responsible for return shipping
fees. So basically it's the same great DEMO Program as always only faster!
Be aware that due to the popularity of this program there may be a delay in
shipping the racquets you choose. You will receive an e-mail with a
tracking number when your racquets actually ship. If we can't ship your
chosen DEMOs within 5 days of your order we will contact you. Just
because your order went through does not mean they are shipping that day.
It means you are in the lineup to receive the racquets.
Our Demo Program will reach in excess of 1,000 people this year. We
have to run a tight ship so please be timely on your returns. There is a
late fee for racquets kept beyond your 7 days. You agree to this when you
join this program. Please remember there is a person in line after you
waiting. (The 7 days does not include time in shipping - which is exactly
4 days total)
On the lighter side...these are DEMOs...go have some fun...share them with
your friends!! If anything happens to them (ie broken strings or
<gulp> a broken frame) You are not in trouble!! These are
DEMOS...#*$@ happens! Stop playing and give us a call. (888-SPLAT-IT)
Please be aware that you may order gloves or smaller items along with your
DEMO Program. However, if you order items that require a different size
box, they will be shipped separately via ground UPS unless otherwise specified.
Racquetworld.Com's DEMO Program is only available to Contiguous USA
addresses. You must ship your racquets back in the same box we shipped
them to you in or further charges may be applied. 2nd Day Air is based on
dimensional weight of our cute little boxes.
After all this, if you still have questions, we're an e-mail
away.